Is your TAP-Portugal flight cancelled?

Was your TAP-Portugal flight cancelled?

If you face a flight cancellation, you may be entitled to compensation according to Regulation 261/2004.  This reimbursement can be up to €600 per person. Read more about passenger rights when flights are cancelled and check if you are entitled to compensation.

When are you entitled to a compensation if your flight with TAP-Portugal is cancelled?

• You are not entitled to compensation if you were informed more than two weeks in advance
• You are entitled to compensation if you are informed between 14 and 7 days before departure and you arrived more than 4 hours later
• You are entitled to compensation if you were informed 7 days or less before departure and you arrived more than 2 hours later.

You are only compensated if you were flying from an EU country, or from outside the EU tot a EU country with a European airline.

TAP-Portugal should offer you a replacement flight

If your flight is cancelled, TAP-Portugal must offer you a replacement flight. The above compensation schedule applies if you accept the alternative flight and then arrive earlier or later. You will then be compensated for the time difference.

Even if you were informed by TAP-Portugal less than 2 weeks before the scheduled departure and you refuse the alternative flight, you are entitled to compensation. In addition, you must get a refund of your ticket costs.

TAP-Portugal is not responsible if the cancellation is due to extraordinary circumstances

There are situations where you are not entitled to compensation for a cancelled flight. When TAP-Portugal can show that they were not responsible for the flight cancellation, we refer to this as an extraordinary circumstance. Such as flight cancellations due to weather conditions, air traffic control strikes and acts of terrorism.

Within the EU:

• €250 compensation for a cancelled flight up to 1500 km
• €400 compensation for a cancelled flight between 1500 and 3500 km

For flight destinations outside the EU you are entitled to:

• €250 compensation for a cancelled flight up to 1500 km
• €400 compensation for a cancelled flight between 1500 and 3500 km
• €600 compensation for a flight exceeding 3500 km

How do you get compensation for a delayed flight?

We offer free advice on whether you are entitled to compensation for your cancelled flight. Enter your flight number and date of cancellation in the free flight compensation calculator and you will receive our advice immediately.

Recent flights with TAP-Portugal that experienced problems

Every day EUclaim analyses around 13 million flight, news and weather reports. Based on this information, we compile an up-to-date list of cancelled flights and the problems they experienced. Has your flight been cancelled? Check the list to see if your flight is on it.

About EUclaim

EUclaim was founded in 2007 and helps airpassengers receive compensation from the airline. With our access to the Lennoc Flight Intelligence database we review million flights a day and assess them to the rules that comply with Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019. Our data combined with our team of legal experts guarantee our 97 percent success rate in court. EUclaim helps you receive compensation for your flight delay or flight cancellation!

Claim your compensation for flight cancellation

Check whether you are entitled to compensation in our database. Within 3 minutes you will know whether you are entitled to compensation.