Flight cancelled, what are your rights?
Was your flight cancelled? If so, you may be entitled to compensation. According to Regulation 261/2004 and The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019 your right to compensation for a flight cancellation depends on the moment you were informed about the flight cancellation:
- If you were informed more than 2 weeks in advance, you are not entitled to compensation
- If you were informed between 14 and 7 days before departure and you arrived more than 4 hours later, you are entitled to compensation
- If you were informed 7 days or less before departure and you arrived more than 2 hours later, you are entitled to compensation
Note that you are only entitled to compensation if you were flying from an EU country, or if you were flying from outside of the EU to an EU country with a European airline or if you departed from an airport in the United Kingdom and the flight was operated by an UK airline. Your flight must meet these requirements in order to appeal to European Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019.
Extraordinary circumstances for flight cancellation
There are situations when you are not entitled to compensation for a cancelled flight. When the airline can show that they were not responsible for the flight cancellation we refer to this as an extraordinary circumstance. Such as flight cancellations due to weather, air traffic control strikes and acts of terrorism.
Amount of flight cancellation compensation
If your cancelled flight falls under Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019, the amount of compensation is based on the distance of your flight.
- €250 compensation for a cancelled flight up to 1500 km
- €400 compensation for a cancelled flight between 1500 and 3500 km
- €600 compensation for a cancelled flight exceeding 3500 km
If your flight exceeds 3,500 km and your arrival delay is between three and four hours, you are entitled to 50% of the compensation amount.
Financial compensation for flight cancellation
EUclaim provides you with free advice on your rights to compensation regarding a flight cancellation. All we need are your flight details. Fill in your flight number and date and we will give you instant advice on your rights. Submit your claim through EUclaim and we will take care of the entire process on a ‘no win no fee’ basis.
Cancelled flights with a right to compensation
We analyse around 13 million flight, news and weather reports every day. Based on this information, we compile a current list of UK flight cancellations for which we know its passengers are entitled to compensation. Was your flight recently cancelled? Then you can quickly find out if you are entitled to compensation by checking our list.
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Your rights regarding flight cancellation
If you were informed about the cancellation of your flight, the airline must provide you with a replacement flight at no extra cost to you. If you are not satisfied with the alternative flight, you have the right to cancel your booking and receive a full refund for the cost of your ticket.
The superior service of EUclaim
With the superior service of EUclaim we claim compensation from the airline on your behalf, using our extensive data and team of legal experts. EUclaim has been succesfull in claiming compensation since 2007 and has a guaranteed success rate of 97 percent. With the service of EUclaim, you only need to upload your documents and we will take care of the rest!