Empty runway at airport due to delayed flight

Was your flight delayed?

You may be entitled to flight delay compensation

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You can claim up to €600 per passenger.

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Right to flight delay compensation

Was your flight delayed and did you arrive at your end destination with a delay of three hours or more? Then, according to Regulation 261/2004 and The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019 you may be entitled to a flight delay refund up to €600 per person.

When are you entitled to flight delay compensation?

You are only entitled to compensation if the flight delay falls under the EU Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019. To be entitled to compensation, your delayed flight must meet the following flight delay rules:

  • Flight departed from an EU country;
  • Or the flight departed from outside the EU to a country within the EU with a European airline;
  • Or depart from an airport in the United Kingdom and the flight was operated by an UK airline;
  • And the flight arrived at the end destination with a delay of three hours or more.

Flight delays due to extraordinary circumstances

There are situations when affected passengers are not entitled to compensation for delayed flights. This is the case when the airline is not responsible for the flight delays due to extraordinary circumstances. Examples of these include bad weather conditions, air traffic control strikes and acts of terrorism.

Example: You leave London Heathrow with a flight delay of 3 hours and 15 minutes. You arrive at Amsterdam Schiphol with a flight delay of 2 hours and 45 minutes. During the flight, KLM managed to make up some of the lost time. Therefore, as the arrival delay is less than three hours, you are not entitled to flight delay compensation according to The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019.

How much compensation are you entitled to for a delayed flight?

When your delayed flight falls under Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019, the amount of compensation is based on the distance of your flight.

Compensation per passenger

  • flight

    €250

    Short distance

    up to 1500 km

    London – Benidorm

  • flight

    €400

    Medium distance

    1500 – 3500 km

    Dublin – Tenerife

  • flight

    €600

    Long distance

    over 3500 km

    Edinburgh – Singapore

*If the distance of your flight is 3500 km or more and you arrive with a delay of between three and four hours, you are entitled to 50% of the compensation amount.

The route you flew and the airline that operated the flight will determine if you are within the scope of Regulation EC 261 (and entitled to receive Euros), or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019 (and entitled to British Pounds).

“Our commitment to service excellence means that we will go the extra mile to make sure that you get the compensation that you deserve.

Claim your delayed flight compensation

EUclaim offers free advice on whether you are entitled to compensation for a delayed flight. All we need are your flight details. Fill in your flight number and the date of the delayed flight and you will immediately receive our advice.

If you submit your claim through EUclaim, we will handle the entire process on a ‘no win, no fee’ basis and ensure you get what you’re entitled to.

Flight delays with a right to compensation

Every day EUclaim analyses around 13 million flight, news and weather reports. Based on this information, we compile a current list of delayed flights with the problems they had. Was your flight delayed? Then check the list to see if your flight is on it.

Your rights regarding a flight delay

Was your flight delayed two hours or more? This means that the airline was obliged to provide you with food, drink and, if necessary, hotel accommodation.

About EUclaim

EUclaim was founded in 2007 and helps airpassengers receive compensation from the airline. With our access to the Lennoc Flight Intelligence database we can review over 3 million flights a day and assess them to the rules that comply with Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019.

Our data combined with our team of legal experts guarantee our 97 percent success rate in court. EUclaim helps you receive compensation for your flight delay or flight cancellation!

Here’s what customers say about Euclaim

Monitored by Hendrik

Hendrik Noorderhaven is the CEO of EUclaim. He has been working on passenger rights for decades. He regularly speaks with the media.

More about Hendrik

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