EUclaim ensures that airline passengers receive the compensation they are entitled to. When passengers face a flight delay, cancellation, missed connection or denied boarding they are entitled to compensation as stated in Regulation 261/2004.
Our data
We assess all claim requests by using our extensive and self-developed database provided by Lennoc Flight Intelligence. Using this data we can determine the conditions of the flight in question and test it for extraordinary circumstances. This way we can determine whether the airline is justified in denying compensation for the passenger or not.
Brief description of our database
We analyze more than 13 million flights, weather reports and sociopolitical data every day.
EUclaim has access to the most detailed and specialized records on flights, weather and strikes.
Solely EUclaim is in possession of this detailed information.
Information and contact details
Are you interested in more information on passenger rights, flight data or EUclaim for press purposes? If so, contact us via info@euclaim.com.
Was het eigenlijk de bedoeling om naar Miss Casey te gaan? Dat kan kloppen.
Miss Casey is tegenwoordig onderdeel van EUclaim.
Alle informatie over uw rechten bij problemen rondom uw vlucht of bagage kunt u vinden op EUclaim.nl
Bent u een bestaande klant van Miss Casey, dan kunt u gewoon inloggen met de gegevens die bij u bekend zijn.
Vragen over uw claim bij Miss Casey? Neem dan gerust contact op met onze customer care via 088-0066466 of
customercare@euclaim.nl
EUclaim uses cookies on its website. We want to guarantee your privacy and improve the user-friendliness of your visit(s) to our website. EUclaim believes it is important that you know how and why we use cookies.
EUclaim uses cookies on its website. We want to guarantee your privacy and improve the user-friendliness of your visit(s) to our website. EUclaim believes it is important that you know how and why we use cookies.
On EUclaim we use:
Functional cookies.These cookies are necessary for the website to function; for example for chatting with our employees.
Analytical cookies.Google Analytics collects anonymized data about surfing behavior. This way we can see how visitors use the website and improve the website based on that.
Trackingcookies.These cookies are used by third parties to show customized EUclaim advertisements on third party websites based on previous interactions.
EUclaim uses cookies on its website. Because we want to guarantee your privacy and improve the user-friendliness of your visit(s) to our website, EUclaim considers it important that you know how and why we use cookies.
What are cookies?
Cookies are small, simple text files that your computer or mobile device stores via our website when you visit. By means of cookies, the website can be specially tailored to your preferences and EUclaim can see how the website is used. Cookies are not harmful to your computer. Cookies are also used by EUclaim for marketing purposes.
If you do not want websites to store cookies on your computer, adjust the browser settings of your PC. You will then receive a warning before cookies are placed. You can also adjust the settings so that your browser refuses all cookies or only cookies from third parties.
You can also delete cookies that have already been placed. Note that the settings must be adjusted separately for each browser, device and computer you use. We would like to inform you that if you do not wish to use cookies, we cannot guarantee that our website will work properly. For example, some functions may be lost or you may not see certain pages at all. How you can adjust your settings differs per browser. Click on one of the icons below to go directly to the manual of your browser or consult the help function of your browser if necessary. You can also delete permanent cookies. Below you can consult the manual relevant for you:
Cookies from third parties are also placed via our website. The privacy and cookie policy of the specific company applies in that case.
Which cookies are used by EUclaim and how long are these stored?
EUclaim uses various types of cookies. Below you will find both a short and an extensive overview.
Short summary
Functional cookies: functional cookies ensure that the EUclaim website functions optimally. This saves your browser settings so that you can view our website, log in to your online file, save your log-in details, chat with our staff and we can identify and resolve potential problems with our website.
Analytical cookies: through analytical cookies, EUclaim collects statistics about the use of its website. These statistics provide EUclaim with insight into the frequency at which its website is visited and which points EUclaim can improve its website. By means of analytical cookies, EUclaim ensures that its website can be continuously optimized. The following data are stored in this context, among others:
your IP address;
the technical characteristics such as the browser you use (Chrome, Internet Explorer or Firefox), the resolution of your computer screen and the device you use;
from which page you arrived on the website;
when and how long you visit the EUclaim website or are logged into your online file;
Personal data is processed through certain cookies. In the EUclaim privacy statement you will find more information about how EUclaim handles your data.
Final remarks
We will amend this cookie statement when the website or the (legal) rules regarding cookies change. If you have any questions about this cookie statement, please contact us via info@euclaim.com.
This cookie policy was last modified on February 5, 2018.
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