Stay updated on your passenger rights
Our superior service allows us to excel in the assistance of air passengers as we are very attentive to the latest developments in commercial European air travel on both legal, leisure and professional grounds. We are happy to keep you posted on these latest developments.
Lufthansa ground staff on strike in GermanyOn Wednesday, Lufthansa ground staff at German airports will be on strike. What are your rights?
German airport security guards on strikeOn Wednesday and Thursday, security staff at German airports will be on strike. What are your rights?
Ryanair compensates passengers due to intoxicated crew member
No extra delays or cancellations due to wild fires in New York
Court of Justice ruled that death of co-pilot does not constitute extraordinary circumstances
Airlines already breaking bilateral agreement with the European Commission
The Association of Passenger Rights Advocates (APRA) welcomed the bilateral agreement between the European Commission and European airlines, signed on 1 October, whereby 16 major airlines have committed to better information and timely reimbursement of passengers in case of flight cancellations, following dialogues with the European Commission and national consumer protection authorities. At least three airlines, including Royal Dutch Airlines (KLM), are already breaking their commitment.
easyJet 25 years active at Schiphol: EUclaim shares numbers
Monday 6 April 2021 marked a milestone for easyJet. The British budget airline celebrated the 25th anniversary of the route between London Luton and Schiphol. This route was easyJet’s first international connection in 1996. Nowadays, easyJet has a base at Schiphol and EUclaim shares some interesting numbers about this.
Aviation sector much deeper into the red than expected
On Tuesday 24 November, the industry association IATA published a report on the aviation sector. The report shows that the global aviation sector will be in the red much deeper than expected in 2020. This is the result of the corona crisis and the faltering recovery of air traffic.
European green light for Boeing 737 MAX
The European aviation regulator EASA reports in an interview with the French newspaper La Tribune that the Boeing 737 MAX is expected to be allowed to fly again in Europe in January. This means that the flight ban will be lifted after 20 months.
Norwegian applies for bankruptcy protection
On Wednesday 18 November 2020, the airline Norwegian (DY) announced that it had filed for bankruptcy protection. In the absence of additional state aid from the Norwegian Government, the budget airline has been forced to take this step.