If you arrive at your end destination with a delay of three hours or more, you may be entitled to compensation for loss of time. Regulation 261/2004 has been set in place to uphold your rights as airline passenger when you flight is delayed or cancelled. This legislation protects your rights as an airline passenger and determines when you are entitled to make a claim.
Brexit: did it change regulations for UK passengers with a flight to or from Austria?
Regulation 261/2004 was amended after Brexit to the The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019 has been set in place to uphold your rights as airline passenger when you flight is delayed or cancelled. Both legislations protect your rights as an airline passenger and determines the obligations of the airline.
When are you entitled to a flight delay compensation to or from Austria?
To be entitled to compensation, your delayed flight must meet the following flight delay rules:
- The flight departed from an EU country
- Or the flight departed from outside the EU to a country within the EU with a European airline
- And the flight arrived at the end destination with a delay of three hours or more
What if your flight was delayed to or from Austria due to extraordinary circumstances?
If the flight delay was due to an extraordinary circumstance, you are not entitled to compensation. When ‘extraordinary circumstances’ apply, the airline can prove that it was not responsible for the delay. Examples of such circumstances include adverse weather conditions and acts of terrorism.
Amount of compensation for your delayed flight to or from Austria
If your flight falls under EU Regulation 261/2004, the amount of compensation you are entitled to is based on the distance of the flight.
- €250 compensation for a delayed flight up to 1500 km
- €400 compensation for a delayed flight between 1500 and 3500 km
- €600 compensation for a delayed flight exceeding 3500 km
When the distance of your flight is 3500 km or more and you arrive with a delay between three or four hours, you are entitled to 50% of the compensation amount.
* The route with which you flew and the airline that performed the airline are key in determining if your flight will fall within the scope of the EC 261 Regulation (and is entitled to Euro’s).
Calculate the distance of your flight
How to claim your right to flight delay compensation for a delayed flight to or from Austria
We offer you free advice on whether you are entitled to compensation for your delayed flight to or from Austria. Fill in your flight number and the date of the delayed flight in the free flight compensation calculator and you will immediately receive our advice.
Was your flight more than two hours delayed?
If your flight is delayed two hours or more, the airline is required to provide food, drink and possibly hotel accommodations. If this is not done, you can recover the cost from the airline.
EUclaim was founded in 2007 and helps airpassengers receive compensation from the airline. With our access to the Lennoc Flight Intelligence database, we are able to review over 3 million flights a day a and test them against the rules compliant with Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019. Our data combined with our team of legal experts guarantees our 97 percent success rate in court. EUclaim helps you get compensation for your flight delay or flight cancellation!
Determine whether you want to claim the compensation yourself or outsource it
If you are entitled to compensation due to the flight delay to or from Austria, it is important to claim compensation for the time loss. You can choose to do this yourself, but EUclaim is also happy to help! Our claim service is on a no cure, no pay basis.
Would you like to file a claim?
Unfortunately, EUclaim has no legal services in your country. Does our database indicate that you are entitled to compensation? Please submit your claim directly to the airline.