Neos flight delayed

Did you arrive with a flight delay of more than three hours?

If you arrived with Neos at your end destination with a delay of three hours or more, you may be entitled to compensation for loss of time. Regulation 261/2004 has been set in place to uphold your rights as airline passenger when you flight is delayed or cancelled.

Brexit: did it change regulations for UK passengers with Neos

Regulation 261/2004 was amended after Brexit to the The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019 has been set in place to uphold your rights as airline passenger when you flight is delayed or cancelled. This legislation protects your rights as an airline passenger and determines when you are entitled to make a claim.

Your rights as an airline passenger when your Neos flight has been delayed

In order to fall under one of the legislations your flight must comply with the following rules:

• Your flight departs from an airport in the EU
• Or you are flying from the EU or to the EU with a European airline

What if Neos can proof extraordinary circumstances?

If the airline can prove there were ‘extraordinary circumstances’ and that they were not responsible for the delay, you are not entitled to compensation. If you are unsure whether you are entitled to compensation, please contact us for free advice.

How much compensation are you entitled to for a delayed flight?

When your delayed Neos flight falls under Regulation 261/2004, the amount of compensation is based on the distance of your flight.

• €250 compensation for a delayed flight up to 1500 km
• €400 compensation for a delayed flight between 1500 and 3500 km
• €600 compensation for a delayed flight exceeding 3500 km

When the distance of your flight is 3500 km or more and you arrive with a delay between three or four hours, you are entitled to 50% of the compensation amount.

* The route with which you flew and the airline that performed the airline are key in determining if your will fall with the scope of the EC 261 regulation (and be entitled to Euro’s).

How you get Neos flight delay compensation

We can give you free advice on whether you are entitled to compensation. All we need are the details of your delayed flight. Enter your flight number and date in the free flight compensation calculator and you will immediately receive our advice. Submit your claim through EUclaim and we will deal with the entire process on a ‘no win no fee’ basis.

Was your Neos flight delayed two hours or more?

If your flight is delayed two hours or more, the airline is required to provide food, drink and possibly hotel accommodations. If this is not done, you can recover the cost from the airline.

EUclaim was founded in 2007 and helps airpassengers receive compensation from the airline. With our access to the Lennoc Flight Intelligence database, we are able to review over 3 million flights a day a and test them against the rules compliant with Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019. Our data combined with our team of legal experts guarantees our 97 percent success rate in court. EUclaim helps you get compensation for your flight delay or flight cancellation.

Did you fly with Neos and was your flight delayed?

Were you on a delayed flight from Neos . Check below whether you are eligible for compensation.

Claim with EUclaim is possible from a selection of countries and airlines

Legal proceedings are often necessary to obtain your compensation. EUclaim cannot process your claim in every country. If you check your flight, our database will automatically indicate if you can file a claim.

If you are flying to or from one of the following countries, you can file a claim

• The Netherlands
• Germany
• Belgium
• France
• Spain
• The United Kingdom

Is claiming for your flight delay not possible with EUclaim? We advise you to file a claim directly with the airline.

Claim your compensation with EUclaim

If you are entitled to compensation due to the Neos flight delay, it is important to claim compensation for the loss of time. If we can support claims from your country or your airline, we recommend claiming with EUclaim! Our claim service is on a no cure, no pay basis.