Strike at Luxair
The Luxair strike may have caused your flight to be delayed or cancelled. It’s possible that you have a right to compensation. To find out more, or to check if you qualify, please continue reading.
Luxair staff strikes can disrupt your flight schedule, and it’s crucial to know your rights, including the right to compensation. Our article details your rights and offers advice on how to handle the situation during a Luxair strike.
The strike at Luxair has resulted in numerous flight cancellations
The strike by Luxair employees has led to the cancellation of many flights, which is causing significant disruption for a lot of passengers. Unfortunately, for some travelers, the cancellation means their trip cannot proceed as scheduled.
Discover if you’re eligible for compensation when your flight is delayed or cancelled due to an airline strike by Luxair, try our free flight check now!
Right to care with delays longer than 2 hours
If you’re facing an unplanned strike, it can take you by surprise. If you’re at the airport and your Luxair flight is delayed for more than 2 hours, you have the right to food, drink, and even a hotel stay if needed. In some cases, the airline will provide vouchers for food and drink, but it’s important to keep receipts if they’re not provided.
Accepting an alternative flight from Luxair is not obligatory
The airline has to provide you with a free alternative flight. They are supposed to offer you the first available flight, but if all the upcoming flights are overbooked, you may receive an alternative option that makes your travel pointless. If you reject the proposed flight, the airline must refund the ticket price, and if they don’t provide an alternative, they need to reimburse the price difference if you book a better option yourself.
Tip: Before doing anything, it’s best to wait for a final notice from Luxair
There may be few alternative flights available from other airlines. Of course, you want to secure another flight as soon as possible. However, we advise you not to book an alternative flight yourself before you have received final confirmation from Luxair that your flight has been cancelled. If the strike is called off, you will lose your money.
If you’ve been impacted by Luxair’s strike, you could be eligible for a refund
If the airline’s own employees, such as pilots, cabin crew, or ground staff, go on strike, Luxair may be held responsible. Under Regulation 261/2004, this is not considered a case of force majeure, and you are entitled to compensation if you arrive more than 3 hours late or 1 hour early.
The amount of compensation you receive depends on the distance you traveled and whether your flight was canceled less than 2 weeks before your scheduled departure.
The amount of compensation is not dependent on your ticket price. It is possible that the compensation you receive is higher than the cost of your ticket. The amount of compensation is determined based on the distance of the journey.
Flight destinations within the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights over 1500 km
Flight destinations outside the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights between 1500 km and 3500 km
- €600 compensation for flights over 3500 km
Check if you are entitled to compensation
You can easily check if you are entitled to compensation as a result of the strike at Luxair in our database. Enter your flight number and we will indicate whether you qualify for compensation. Then you can submit a claim in just a few minutes. EUclaim will take care of the rest.
