Strike at TUI Airways
Were you affected by the TUI Airways strike resulting in a delayed or cancelled flight? It’s important to know that you may be eligible for compensation. Educate yourself on your legal rights or verify your eligibility for compensation.
In the event of a strike by TUI Airways staff, your flight may be affected, and you are entitled to specific rights, such as compensation. This article describes your entitlements and provides guidance on appropriate actions during a TUI Airways strike.
The strike at TUI Airways has resulted in numerous flight cancellations
The strike by TUI Airways employees has led to the cancellation of many flights, which is causing significant disruption for a lot of passengers. Unfortunately, for some travelers, the cancellation means their trip cannot proceed as scheduled.
Discover if you’re eligible for compensation when your flight is delayed or cancelled due to an airline strike by TUI Airways, try our free flight check now!
If your delay exceeds 2 hours, you are entitled to care
If you find yourself dealing with an unplanned wildcat strike, you may feel caught off guard. In the event that your TUI Airways flight is delayed for more than 2 hours, you have the right to food, drink, and lodging, as needed. The airline may provide vouchers for these expenses, but it’s important to keep receipts in case you need to claim reimbursement later on.
You are not required to accept an alternate flight from TUI Airways
In case of a disruption, the airline must offer you an alternative flight free of charge. The airline should provide you with the first possible flight, but if all the next flights are fully booked, you might receive an alternative option that may not make sense for your travel plans.
You have the right to decline the proposed flight. The airline must then refund you the ticket price. If the airline does not offer you an alternative or if you find a better option yourself, the airline must reimburse you for the price difference between the two tickets.
Advice: It’s recommended that you wait for an official update from TUI Airways before taking any action
Although you may want to secure a new flight as soon as possible, it’s important to avoid booking an alternative flight until you receive confirmation from TUI Airways that your flight has been cancelled, as there may be few other flights available from other airlines. If the strike is called off, you will lose your money.
If you’ve been impacted by TUI Airways’s strike, you could be eligible for a refund
If the airline’s own employees, such as pilots, cabin crew, or ground staff, go on strike, TUI Airways may be held responsible. Under Regulation 261/2004, this is not considered a case of force majeure, and you are entitled to compensation if you arrive more than 3 hours late or 1 hour early.
The amount of compensation you receive depends on the distance you traveled and whether your flight was canceled less than 2 weeks before your scheduled departure.
The amount of compensation is not dependent on your ticket price. It is possible that the compensation you receive is higher than the cost of your ticket. The amount of compensation is determined based on the distance of the journey.
Flight destinations within the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights over 1500 km
Flight destinations outside the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights between 1500 km and 3500 km
- €600 compensation for flights over 3500 km
Check if you are entitled to compensation
You can easily check if you are entitled to compensation as a result of the strike at TUI Airways in our database. Enter your flight number and we will indicate whether you qualify for compensation. Then you can submit a claim in just a few minutes. EUclaim will take care of the rest.
