Empty runway at airport due to delayed flight

Play flight delayed

Check your compensation rights. You can claim up to €600 per passenger. Check your flight now and we give you free advice within three minutes.
Check your compensation

Was your Play flight delayed for more than three hours?

Was your Play flight delayed and did you arrive at your end destination with a delay of three hours or more? Then, according to Regulation 261/2004 you may be entitled to a flight delay refund up to €600 per person.

Brexit: did it change regulations for UK passengers with Play

Regulation 261/2004 was amended after Brexit to the The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019 has been set in place to uphold your rights as airline passenger when you flight is delayed or cancelled. This legislation protects your rights as an airline passenger and determines when you are entitled to make a claim.

When are you entitled to compensation for flight delays if you flew with Play

To be entitled to compensation, your delayed flight must meet the following flight delay rules:

  • Flight departed from an EU country
  • Or the flight departed from outside the EU to a country within the EU with a European airline
  • And the flight arrived at the end destination with a delay of three hours or more

Play flight delays due to extraordinary circumstances

There are situations when affected passengers are not entitled to compensation for delayed flights. This is the case when the airline is not responsible for the flight delays due to extraordinary circumstances. Examples of these include bad weather conditions, air traffic control strikes and acts of terrorism.

Amount of compensation for your delayed Play flight

If your Play flight falls under EU Regulation 261/2004, the amount of compensation you are entitled to is based on the distance of the flight.

Infographic Flight delay compensation
  • €250 compensation for a delayed flight up to 1500 km
  • €400 compensation for a delayed flight between 1500 and 3500 km
  • €600 compensation for a delayed flight exceeding 3500 km

When the distance of your flight is 3500 km or more and you arrive with a delay between three or four hours, you are entitled to 50% of the compensation amount.

The route with which you flew and the airline that performed the airline are key in determining if your will fall with the scope of the EC 261 regulation (and be entitled to Euro’s).

Calculate the distance of your flight

How you get Play flight delay compensation

We can give you free advice on whether you are entitled to compensation. All we need are the details of your delayed flight. Enter your flight number and date in the free flight compensation calculator and you will immediately receive our advice. Submit your claim through EUclaim and we will deal with the entire process on a ‘no win no fee’ basis.

Was your Play flight delayed two hours or more?

If your flight is delayed two hours or more, the airline is required to provide food, drink and possibly hotel accommodations. If this is not done, you can recover the cost from the airline.

EUclaim was founded in 2007 and helps airpassengers receive compensation from the airline. With our access to the Lennoc Flight Intelligence database, we are able to review over 3 million flights a day a and test them against the rules compliant with Regulation 261/2004 or The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019. Our data combined with our team of legal experts guarantees our 97 percent success rate in court. EUclaim helps you get compensation for your flight delay or flight cancellation.

Was your Play flight delayed?

Did you fly with Play and was your flight delayed? Click below to check whether you are eligible for compensation.

Claim with EUclaim is possible from a selection of countries and airlines

Legal proceedings are often necessary to obtain your compensation. EUclaim cannot process your claim in every country. If you check your flight, our database will automatically indicate if you can file a claim.

<h3>If you are flying to or from one of the following countries, you can file a claim</h3>

  • The Netherlands
  • Germany
  • Belgium
  • France
  • Spain
  • The United Kingdom

<h3>Or are you flying with an airline that originated in one of these countries? If so, you can also file a claim.</h3>
At this moment we support claims from the following airlines:

  • A J Services
  • Abelag Aviation
  • AD Aviation
  • AeBal
  • Aero Dienst
  • Aero Lloyd
  • Aero Nova
  • AEROTEC
  • Aigle Azur
  • Air Antwerp
  • Air Atlanta Europe
  • Air Belgium
  • Air Comet
  • Air Corsica
  • Air Europa Lineas Aereas
  • Air France
  • Air Horizons
  • Air Littoral
  • Air Madrid
  • Air Mediterranee
  • Air Nostrum
  • Air Scandic
  • Air Scotland
  • Air Southwest
  • Air Taxi
  • Air Toulouse
  • Air Wales
  • Airbus Industrie
  • Airbus Transport International
  • AirExel
  • Air-Taxi Europe
  • AIS Airlines
  • AlbaStar
  • Amelia
  • Atlantic Air Lift
  • Atlantic Air Transport
  • Atlantique Air Assistance
  • Augsburg Airways
  • Aurigny Air Services
  • Avanti Air
  • Axis Airways
  • Azur Air Deutschland
  • BA Cityflyer
  • BA Connect
  • BAC Express Airlines
  • BAC Leasing
  • Binair
  • Binter Canarias
  • Birdy Airlines
  • Blue Line
  • Blue Wings
  • bmi Regional
  • Bremenfly
  • Bristow Helicopters
  • Brit Air
  • British Airways
  • British Mediterranean Airways
  • British North West Airlines
  • Brussels Airlines
  • Brussels International Airlines
  • Canary Fly
  • Chalair Aviation
  • Challenge Air
  • Champagne Airlines
  • Cirrus Airlines
  • CLA Air Transport
  • Comfort Air
  • Condor Flugdienst
  • Corendon Dutch Airlines
  • Corsairfly
  • Coyne Airways
  • Daimler Chrysler Aviation
  • Dau Air
  • Denim Air
  • Deutsche Bahn
  • Deutsche Bahn AG
  • DHL Air Limited
  • Direct Flight
  • Dutch Antilles Express
  • Dynamic Air
  • Eagle Aviation France
  • East African Safari Air
  • Eastern Airways
  • easyJet
  • Emerald Airways
  • Euromanx
  • Euromannder
  • Europe Airpost
  • European Air Express
  • European Air Transport
  • Eurowings
  • Eurowings Discover
  • Evelop Airline
  • Excellent Air
  • Fai Airservice
  • Flightline
  • Fly European
  • Flybe
  • Flying Service
  • Flyjet
  • Ford Motor
  • French Blue
  • Gama Aviation
  • German Airforce
  • Germania
  • Germanwings
  • Girjet
  • Go
  • Go One Airways
  • Green Airlines
  • Gregg Air
  • Hahn Air Lines
  • Hahn Air Systems
  • Hahn Air Technologies
  • Hebridean Air Services
  • Heli Securite
  • Helitt
  • Hola Airlines
  • Holland Exel
  • HOP!
  • Iberia
  • Iberia Express
  • Ibertrans Aerea
  • Iberworld Airlines
  • INAER Helicopteros
  • Interflight
  • Islas Airways
  • Isles Of Scilly Skybus
  • Jet Connection
  • Jet2
  • Jetisfaction Aircraft
  • JOON
  • KLM
  • KLM Cityhopper
  • La Compagnie
  • Level France
  • LGW
  • Linksair
  • Loganair
  • London Executive Aviation
  • LTE International Airways
  • Lufthansa
  • Lufthansa
  • Lufthansa Cargo
  • Lufthansa Cityline
  • Metro Business Aviation
  • Mission Aviation Fellowship
  • MSR Flug Charter
  • Nice Helicopteres
  • North Sea Airways
  • Northeast Aviation Services
  • Occitania Jet Fleet
  • Octavia AirlinesOne Airways
  • Plus Ultra Línes
  • Redhill Aviation
  • Regional Compagnie Aerienne Europeene
  • Royal Air Force
  • Ryanair UK
  • Saint Barth Commuter
  • ScotAirways
  • Senator Aviation Charter
  • Shell Aircraft
  • Small Planet Airlines
  • SNCF
  • Spanair
  • SundAirSunExpress Deutschland
  • Swiftai
  • Sylt Air
  • Teamline Air
  • Thomas Cook Airlines Balearics
  • Thomas Cook Airlines Belgium
  • Thomas Cook Airlines UK
  • Thomsonfly
  • Titan Airways
  • TNT Airways
  • Trans States Airlines
  • Transavia Airlines
  • Transavia France
  • Transcaraibes Air International
  • Travel Service Spain
  • Triple Alpha
  • TUI Airlines België
  • TUI Airlines Belgium
  • TUI Airlines Nederland
  • TuiFly GmbH
  • Turkuaz Airlines
  • Twin Jet
  • Twinjet Aircraft Sales
  • V Bird
  • Vibroair
  • Vipper
  • Virgin Atlantic Airways
  • Virgin Express
  • Volotea
  • Vueling Airlines
  • Wamos Air
  • WDL Aviation
  • Windrose Air
  • Wizz Air UK
  • XL Airways France

Is claiming for your flight delay not possible with EUclaim? We advise you to file a claim directly with the airline.

Claim your compensation with EUclaim

If you are entitled to compensation due to the Play flight delay, it is important to claim compensation for the loss of time. If we can support claims from your country or your airline, we recommend claiming with EUclaim! Our claim service is on a no cure, no pay basis.

  • 97% success rate
  • Submit your claim in 3 minutes
  • Free legal procedure
  • No cure no pay
  • 16 years of experience in handling claims
  • Our success fee is always the same: 29% fee and €33 administration costs per claim

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