Airport delay

Team

Meet our team

At EUclaim we work with a team of experts every day to ensure the best service and that passengers receive their compensation.

    Management

    • Hendrik Noorderhaven

      Hendrik Noorderhaven

      CEO

    • Bert van den Brink

      Bert van den Brink

      IT Director

    • Tjitze Noorderhaven

      Managing Director

    • Rinus Welleman

      Rinus Welleman

      Financial Director

    • Adeline Noorderhaven

      Adeline Noorderhaven

      Process Manager

    IT Department

    • Arnout Saedt

      Senior Software Engineer

    • Michel Diephuis

      Senior Software Engineer

    • Richard van den Brink

      Richard van den Brink

      System Administrator

    • Jeroen Kolkman

      Jeroen Kolkman

      WEB & Application Developer

    Flight Intelligence

    • Paul Vaneker

      Paul Vaneker

      Senior Flight Intelligence

    • Marieke Hoetink

      Marieke Hoetink

      Flight Intelligence

    Claimdesk

    • Chantal Just de la Passieres

      Supervisor Claimdesk & HR

    • Debbie Dijkhuis

      Claimdesk

    • Martine Mekers

      Claimdesk

    • Anouk Voerman

      Claimdesk

    • Esmee van Son

      Claimdesk

    • Demi Diephuis

      Claimdesk

    • Judith Looijen

      Claimdesk

    Customer Care

    • Jolande Klompmaker

      Jolande Klompmaker

      Supervisor Customer Care

    • Linda Wagener

      Linda Wagener

      Customer Care

    • Anne Wegkamp

      Customer Care

    • Anne Wegkamp

      Customer Care

    Marketing & Communication

    • Lisanne Verbeek

      Marketing & Communication

    Legal Department

    • Male employee EUclaim

      Rick Telkamp

      Senior Legal Counsel

    • Ramona Beer

      Ramona Beer

      Legal Counsel

    • Daan Leenders

      Daan Leenders

      Legal Counsel

    • Carmen Schippers

      Carmen Schippers

      Legal Counsel

    • Male employee EUclaim

      Xander Kranenberg

      Legal Counsel

    • Daisy Lanters

      Daisy Lanters

      Legal Trainee

    • Erik de Vries

      Legal Assistant

    • Jody Vis

      Jody Vis

      Administrative Assistant

    Financial Department

    • Ben Peters

      Ben Peters

      Controller

    • Betholia Scheerder – Kasun

      Financial Administration

Do you have questions for our team?

Contact us

Any questions? We are ready to help you!

Is your question not included in our Frequently asked questions? Our Customer Care team is ready to answer your questions.
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We will answer your message within three working days.

Welkom bij Euclaim

Was het eigenlijk de bedoeling om naar Miss Casey te gaan? Dat kan kloppen. Miss Casey is tegenwoordig onderdeel van EUclaim.
Alle informatie over uw rechten bij problemen rondom uw vlucht of bagage kunt u vinden op EUclaim.nl

Bent u een bestaande klant van Miss Casey, dan kunt u gewoon inloggen met de gegevens die bij u bekend zijn.

Vragen over uw claim bij Miss Casey? Neem dan gerust contact op met onze customer care via 088-0066466 of customercare@euclaim.nl
EUclaim uses cookies on its website. We want to guarantee your privacy and improve the user-friendliness of your visit(s) to our website. EUclaim believes it is important that you know how and why we use cookies.
EUclaim uses cookies on its website. We want to guarantee your privacy and improve the user-friendliness of your visit(s) to our website. EUclaim believes it is important that you know how and why we use cookies.

On EUclaim we use:

  • Functional cookies. These cookies are necessary for the website to function; for example for chatting with our employees.
  • Analytical cookies. Google Analytics collects anonymized data about surfing behavior. This way we can see how visitors use the website and improve the website based on that.
  • Trackingcookies. These cookies are used by third parties to show customized EUclaim advertisements on third party websites based on previous interactions.
OK More information about EUclaim's cookie policy and settings. Change cookie settings
More information about EUclaim's cookie policy and settings. Change cookie settings Cookie policy

EUclaim uses cookies on its website. Because we want to guarantee your privacy and improve the user-friendliness of your visit(s) to our website, EUclaim considers it important that you know how and why we use cookies.

What are cookies?

Cookies are small, simple text files that your computer or mobile device stores via our website when you visit. By means of cookies, the website can be specially tailored to your preferences and EUclaim can see how the website is used. Cookies are not harmful to your computer. Cookies are also used by EUclaim for marketing purposes.

If you do not want websites to store cookies on your computer, adjust the browser settings of your PC. You will then receive a warning before cookies are placed. You can also adjust the settings so that your browser refuses all cookies or only cookies from third parties.

You can also delete cookies that have already been placed. Note that the settings must be adjusted separately for each browser, device and computer you use. We would like to inform you that if you do not wish to use cookies, we cannot guarantee that our website will work properly. For example, some functions may be lost or you may not see certain pages at all. How you can adjust your settings differs per browser. Click on one of the icons below to go directly to the manual of your browser or consult the help function of your browser if necessary. You can also delete permanent cookies. Below you can consult the manual relevant for you:

If you want to turn off cookies from specific parties, you can do so via www.youronlinechoices.com.

Cookies from third parties are also placed via our website. The privacy and cookie policy of the specific company applies in that case.

Which cookies are used by EUclaim and how long are these stored?

EUclaim uses various types of cookies. Below you will find both a short and an extensive overview.

Short summary

  • Functional cookies: functional cookies ensure that the EUclaim website functions optimally. This saves your browser settings so that you can view our website, log in to your online file, save your log-in details, chat with our staff and we can identify and resolve potential problems with our website.
  • Analytical cookies: through analytical cookies, EUclaim collects statistics about the use of its website. These statistics provide EUclaim with insight into the frequency at which its website is visited and which points EUclaim can improve its website. By means of analytical cookies, EUclaim ensures that its website can be continuously optimized. The following data are stored in this context, among others:
    • your IP address;
    • the technical characteristics such as the browser you use (Chrome, Internet Explorer or Firefox), the resolution of your computer screen and the device you use;
    • from which page you arrived on the website;
    • when and how long you visit the EUclaim website or are logged into your online file;
    • which pages you visit on our website.

Extensive summary of all cookies

Privacy

Personal data is processed through certain cookies. In the EUclaim privacy statement you will find more information about how EUclaim handles your data.

Final remarks

We will amend this cookie statement when the website or the (legal) rules regarding cookies change.
If you have any questions about this cookie statement, please contact us via info@euclaim.com.

This cookie policy was last modified on February 5, 2018.

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