Strike at Air Austral
Were you affected by the Air Austral strike resulting in a delayed or cancelled flight? It’s important to know that you may be eligible for compensation. Educate yourself on your legal rights or verify your eligibility for compensation.
Air Austral staff strikes can disrupt your flight schedule, and it’s crucial to know your rights, including the right to compensation. Our article details your rights and offers advice on how to handle the situation during a Air Austral strike.
Many flights have been cancelled because of the ongoing strike at Air Austral
The Air Austral staff strike has resulted in the cancellation of numerous flights, impacting a large number of travelers. Many passengers are facing the difficult situation of not being able to continue their journey.
Has your flight been disrupted by an airline strike? Find out if you’re entitled to compensation by using our free flight check today!
Flight delayed for more than 2 hours, you have the right to be taken care of
A wildcat strike, also known as an unofficial strike, can be unexpected and leave you stranded. If your Air Austral flight has been delayed by over 2 hours, you’re entitled to food, drink, and accommodation if necessary. The airline may provide vouchers for these, but if not, be sure to keep receipts to claim expenses from the airline later.
You are not required to accept an alternate flight from Air Austral
In case of a disruption, the airline must offer you an alternative flight free of charge. The airline should provide you with the first possible flight, but if all the next flights are fully booked, you might receive an alternative option that may not make sense for your travel plans.
You have the right to decline the proposed flight. The airline must then refund you the ticket price. If the airline does not offer you an alternative or if you find a better option yourself, the airline must reimburse you for the price difference between the two tickets.
Suggestion: Hold off on taking any action until you receive a final notification from Air Austral
We understand you want to make sure you have a new flight quickly, but we recommend waiting for final confirmation from Air Austral that your flight has been cancelled before booking an alternative flight, as there may not be many other flights available from other airlines. If the strike is cancelled, you’d lose all the money you spent on a new ticket.
If you’ve been impacted by Air Austral’s strike, you could be eligible for a refund
If the airline’s own employees, such as pilots, cabin crew, or ground staff, go on strike, Air Austral may be held responsible. Under Regulation 261/2004, this is not considered a case of force majeure, and you are entitled to compensation if you arrive more than 3 hours late or 1 hour early.
The amount of compensation you receive depends on the distance you traveled and whether your flight was canceled less than 2 weeks before your scheduled departure.
The amount of compensation is not dependent on your ticket price. It is possible that the compensation you receive is higher than the cost of your ticket. The amount of compensation is determined based on the distance of the journey.
Flight destinations within the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights over 1500 km
Flight destinations outside the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights between 1500 km and 3500 km
- €600 compensation for flights over 3500 km
Check if you are entitled to compensation
You can easily check if you are entitled to compensation as a result of the strike at Air Austral in our database. Enter your flight number and we will indicate whether you qualify for compensation. Then you can submit a claim in just a few minutes. EUclaim will take care of the rest.
