Strike in Croatia
If your flight has been delayed or cancelled due to the strike in Croatia, we understand that you would like to know what your entitlements are. While the impact can be substantial, it’s important to note that you may not always be eligible for compensation. Our team is here to help you understand your rights and answer any questions you may have.
Are you eligible for compensation if there is a strike in Croatia?
Does the airline have the ability to prevent a strike but fails to do so? You may be eligible for compensation. This applies to situations where the airline’s own employees, both on-board and on-ground, go on strike. Put simply, if the airline could have taken steps to avoid the strike and didn’t, they could be held responsible and you may be entitled to compensation.
Why passengers may not be entitled to compensation during a strike in Croatia
Filing a claim for flight disruptions caused by strikes is often a fruitless endeavor. This is because when you buy a ticket, you’re essentially entering into a contract with the airline to transport you from one destination to another. If they’re unable to fulfill that obligation due to external factors like a strike, then you’re not eligible for compensation.
Why you might not be eligible for compensation during a strike in Croatia
You are not entitled to compensation if the strike was caused by personnel other than the airline’s own personnel. For example:
- air traffic control
- security personnel
- baggage handlers
- other ground personnel
Strike in Croatia? This is what you are entitled to
If the airline has taken measures to prevent the impact of the strike, you won’t be entitled to compensation. However, that doesn’t mean you should be left stranded. If your flight is delayed for more than 2 hours, the airline has a duty of care.
This means that they must provide you with food and drinks. Additionally, if your wait time extends overnight, the airline should arrange accommodation for you. If they fail to do so, you can make the arrangements yourself and seek reimbursement by submitting your receipts.
Know your rights: compensation for delayed or canceled flights
If your flight is delayed upon arrival for more than 3 hours, and the airline is responsible, you may be eligible for compensation. The amount you receive will vary depending on the distance traveled. For flights shorter than 1500 km, you can receive €250 per ticket, and for flights over 3500 km, the amount increases to €600 per ticket.
Check if you are entitled to compensation
You can easily check if you are entitled to compensation as a result of the strike at Croatia in our database. Enter your flight number and we will indicate whether you qualify for compensation. Then you can submit a claim in just a few minutes. EUclaim will take care of the rest.