Strike at London Heathrow Airport

If your flight has been delayed or cancelled due to the strike in London Heathrow Airport, it’s understandable that you want to know what your rights are. While the impact can be significant, you may not always be entitled to compensation. We’re here to help you understand your rights and what options you have in this situation.

Read the news about the latest London Heathrow airport strike here

Under what circumstances are you eligible for compensation due to the strike at London Heathrow Airport?

If the operating airline can be held responsible for the strike, you can file a claim. If the airline’s personnel with whom you are or were scheduled to fly are the cause of your flight disruptions, then the airline can be held responsible and you may be entitled to compensation.

No compensation if airline is not responsible for the strike at London Heathrow Airport

Regulation 261/2004 states that in numerous situations, you are not eligible for compensation. The airline that sold you the ticket is responsible for transporting you from your place of origin to your destination. However, if the strike is beyond their control and they are unable to do transport you, you are not entitled to any compensation. We understand that this can be frustrating, but unfortunately, this is the legal requirement.

When are you not entitled to compensation?

You are not entitled to compensation if the strike is caused by personnel other than the airline’s own staff, such as:

• Air traffic control strike
• Security personnel strike
• Baggage handler strike
• Other ground staff strike

What you are entitled to as a victim of the strike at London Heathrow Airport

If your flight is delayed due to the strike in country and it is outside the control of the airline you are flying with, you are not entitled to compensation. However, if the delay is more than 2 hours, the airline has a duty of care towards you. This means that you are entitled to food and drinks, and if the delay is very long, the airline must also arrange accommodation for you. If the airline fails to do so, you can arrange it yourself and claim the expenses later.

Compensation for delayed or canceled flights

If you arrive at your destination with a delay of more than 3 hours and the airline can be held responsible, you are entitled to compensation. The amount of compensation depends on the distance of the flight. For a flight distance of less than 1500 km, you are entitled to a compensation of €250 per ticket. This amount increases to €600 per ticket if your flight distance is more than 3500 km.

What’s your flight number?

If you are affected by the consequences of the strike in country, you may be entitled to compensation. Use our free flight check.

You can easily and quickly check whether you are eligible by entering your flight number in our database. We will immediately inform you whether you can file a claim or not. If you are eligible for compensation, we will assist you.