Empty runway at airport due to delayed flight

Strike at London Heathrow Airport

Has your flight been cancelled due to the Discover Airlines strike?

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If your flight has been delayed or cancelled due to the strike in London Heathrow Airport, it’s understandable that you want to know what your rights are. While the impact can be significant, you may not always be entitled to compensation. We’re here to help you understand your rights and what options you have in this situation.

Read the news about the latest London Heathrow airport strike here

  • 24-02-2025

    London Heathrow Face Major Cancellations as 24-Hour Strike Paralyzes Cologne-Bonn and Düsseldorf Airports

    Employees at Cologne-Bonn and Düsseldorf International airports in Germany will go on strike on Sunday, 23 February, and Monday, 24 February, as announced by the Verdi trade union. The industrial action follows unsuccessful wage negotiations in Potsdam, prompting Verdi and the civil service union to escalate strikes nationwide ahead of the next negotiation round on 14 March.

  • 12-02-2025

    Heathrow British Airways cleaners strike over living wage hypocrisy

    Employer OCS Living Wage Foundation accredited but pays BA workers minimum

    Workers employed by facilities services firm OCS to clean British Airway’s offices at Heathrow are to strike over pay.

  • 04-09-2024

    Heathrow Airport hampered by strike action from Border Force over new imposed rosters

    Border Force staff at London Heathrow Airport were on strike between August 31 and September 3, with 650 PCS members in dispute since April over lack of flexibility from new roster.

Under what circumstances are you eligible for compensation due to the strike at London Heathrow Airport?

If the operating airline can be held responsible for the strike, you can file a claim. If the airline’s personnel with whom you are or were scheduled to fly are the cause of your flight disruptions, then the airline can be held responsible and you may be entitled to compensation.

No compensation if airline is not responsible for the strike at London Heathrow Airport

Regulation 261/2004 states that in numerous situations, you are not eligible for compensation. The airline that sold you the ticket is responsible for transporting you from your place of origin to your destination. However, if the strike is beyond their control and they are unable to do transport you, you are not entitled to any compensation. We understand that this can be frustrating, but unfortunately, this is the legal requirement.

When are you not entitled to compensation?

You are not entitled to compensation if the strike is caused by personnel other than the airline’s own staff, such as:

  • Air traffic control strike
  • Security personnel strike
  • Baggage handler strike
  • Other ground staff strike

What you are entitled to as a victim of the strike at London Heathrow Airport

If your flight is delayed due to the strike in country and it is outside the control of the airline you are flying with, you are not entitled to compensation. However, if the delay is more than 2 hours, the airline has a duty of care towards you. This means that you are entitled to food and drinks, and if the delay is very long, the airline must also arrange accommodation for you. If the airline fails to do so, you can arrange it yourself and claim the expenses later.

Compensation for delayed or canceled flights

If you arrive at your destination with a delay of more than 3 hours and the airline can be held responsible, you are entitled to compensation. The amount of compensation depends on the distance of the flight. For a flight distance of less than 1500 km, you are entitled to a compensation of €250 per ticket. This amount increases to €600 per ticket if your flight distance is more than 3500 km.

Compensation per passenger

  • flight

    €250

    Short distance

    <1500 km

    London – Benidorm

  • flight

    €400

    Medium distance

    1500 – 3500 km

    Dublin – Tenerife

  • flight

    €600

    Short distance

    >3500 km

    Edinburgh – Singapore

What’s your flight number?

If you are affected by the consequences of the strike in country, you may be entitled to compensation. Use our free flight check.

You can easily and quickly check whether you are eligible by entering your flight number in our database. We will immediately inform you whether you can file a claim or not. If you are eligible for compensation, we will assist you.

Written by Jerrymie

Jerrymie Marcus got in touch with EUclaim due to a 4-hour delay. Through EUclaim, the marketing specialist received €600 in compensation.

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