Empty runway at airport due to delayed flight

Strike at Sumburgh Airport

Has your flight been cancelled due to the Discover Airlines strike?

Your compensation could be up to €600 per person. With EUclaim, you get what you are entitled to.
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If a strike is taking place in Sumburgh Airport, it can have a significant impact on flights to and from the country. Are you affected by the strike in Sumburgh Airport, with your flight cancelled or delayed as a result? We’re here to help you understand your rights in this situation and what options you have to address any disruptions to your travel plans.

  • 08-12-2022

    Sumburgh Airport to close on strike days

    The strike action is being carried out by Unite union members working at Highlands and Islands Airports Ltd (HIAL) in a dispute over pay.

  • 15-07-2021

    Sumburgh Airport to be affected by strike action later this month

    Airports in the Highlands and Islands, including at Sumburgh, will be affected by industrial action from air traffic controllers opposed to plans to centralise services in Inverness.

  • 21-07-2019

    Sumburgh Airport closed due to strike action

    Sumburgh Airport will be closed to air traffic on Monday 22nd July as a result of a dispute over pay and conditions.

    The closure comes following the rejection of Highlands and Islands Airports Ltd (Hial) latest offer by air traffic controllers.

Strike at Sumburgh Airport: are you entitled to compensation?

If the airline had the power to prevent the strike, you may be entitled to compensation. This means that you have the right to compensation if the airline’s own personnel with whom you are flying with go on strike, whether it is cabin or ground crew. In this case, the airline can be held responsible and you may be entitled to compensation.

No compensation if airline is not responsible for the strike at Sumburgh Airport

Regulation 261/2004 states that in numerous situations, you are not eligible for compensation. The airline that sold you the ticket is responsible for transporting you from your place of origin to your destination. However, if the strike is beyond their control and they are unable to do transport you, you are not entitled to any compensation. We understand that this can be frustrating, but unfortunately, this is the legal requirement.

When are you not entitled to compensation?

You are not entitled to compensation if the strike is caused by personnel other than the airline’s own staff, such as:

  • Air traffic control strike
  • Security personnel strike
  • Baggage handler strike
  • Other ground staff strike

What you are entitled to as a victim of the strike at Sumburgh Airport

If your flight is delayed due to the strike in United Kingdom and it is outside the control of the airline you are flying with, you are not entitled to compensation. However, if the delay is more than 2 hours, the airline has a duty of care towards you. This means that you are entitled to food and drinks, and if the delay is very long, the airline must also arrange accommodation for you. If the airline fails to do so, you can arrange it yourself and claim the expenses later.

Compensation for delayed or canceled flights

If you arrive at your destination with a delay of more than 3 hours and the airline can be held responsible, you are entitled to compensation. The amount of compensation depends on the distance of the flight. For a flight distance of less than 1500 km, you are entitled to a compensation of €250 per ticket. This amount increases to €600 per ticket if your flight distance is more than 3500 km.

Compensation per passenger

  • flight

    €250

    Short distance

    <1500 km

    London – Benidorm

  • flight

    €400

    Middle distance

    1500-3500 km

    Dublin – Tenerife

  • flight

    €600

    Long distance

    >3500 km

    Edinburgh – Singapore

Check if you are eligible for compensation

To see if you are entitled to compensation due to the strike in the United Kingdom, simply enter your flight number into our database for a free flight check. We will indicate whether you qualify for compensation. After that, you can submit a claim in just a few minutes. EUclaim will take care of the rest.

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Tjitze Noorderhaven is executive director at EUclaim and is a well-known name in the aviation industry. He has appeared in the international media for decades.

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