Strike at Thai Airways International
The Thai Airways International strike may have caused your flight to be delayed or cancelled. It’s possible that you have a right to compensation. To find out more, or to check if you qualify, please continue reading.
In the event of a strike by Thai Airways International staff, your flight may be affected, and you are entitled to specific rights, such as compensation. This article describes your entitlements and provides guidance on appropriate actions during a Thai Airways International strike.
Numerous flights have been cancelled due to the strike by Thai Airways International employees
Many flights have been cancelled due to the strike at Thai Airways International, leaving numerous travelers in a difficult position. For some passengers, the cancellation may even mean they cannot continue with their trip as planned.
Wondering if you’re eligible for compensation after your flight was cancelled or delayed because of an airline strike? Put your doubts to rest with our free flight check.
Flight delayed for more than 2 hours, you have the right to be taken care of
A wildcat strike, also known as an unofficial strike, can be unexpected and leave you stranded. If your Thai Airways International flight has been delayed by over 2 hours, you’re entitled to food, drink, and accommodation if necessary. The airline may provide vouchers for these, but if not, be sure to keep receipts to claim expenses from the airline later.
Accepting an alternative flight from Thai Airways International is not obligatory
The airline has to provide you with a free alternative flight. They are supposed to offer you the first available flight, but if all the upcoming flights are overbooked, you may receive an alternative option that makes your travel pointless. If you reject the proposed flight, the airline must refund the ticket price, and if they don’t provide an alternative, they need to reimburse the price difference if you book a better option yourself.
Suggestion: Hold off on taking any action until you receive a final notification from Thai Airways International
We understand you want to make sure you have a new flight quickly, but we recommend waiting for final confirmation from Thai Airways International that your flight has been cancelled before booking an alternative flight, as there may not be many other flights available from other airlines. If the strike is cancelled, you’d lose all the money you spent on a new ticket.
Did the Thai Airways International strike disrupt your travel plans? You could be owed compensation
When the airline’s own staff, such as pilots, cabin crew, or ground staff, engage in a strike, Thai Airways International can be held liable. Under Regulation 261/2004, this is not considered a force majeure event, and you are entitled to compensation if you arrive more than 3 hours late or 1 hour early.
The amount of compensation you receive is determined by the distance of your journey and whether your flight was canceled less than 2 weeks before your departure.
The amount of compensation is not dependent on your ticket price. It is possible that the compensation you receive is higher than the cost of your ticket. The amount of compensation is determined based on the distance of the journey.
Flight destinations within the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights over 1500 km
Flight destinations outside the EU:
- €250 compensation for flights up to 1500 km
- €400 compensation for flights between 1500 km and 3500 km
- €600 compensation for flights over 3500 km
Check if you are entitled to compensation
You can easily check if you are entitled to compensation as a result of the strike at Thai Airways International in our database. Enter your flight number and we will indicate whether you qualify for compensation. Then you can submit a claim in just a few minutes. EUclaim will take care of the rest.
