When a technical problem occurs, the airline is not able to offer a replacement flight, which causes a snowball effect. Several flights will be delayed, until the airplane is fixed.
Surinam Airways pleas that this is the responsibility of the passenger. The passenger chooses to fly with a small airline. The delay that occurs with a such an incident should be accepted by the passenger. This conduct of business is unacceptable. The judge therefore decided in favor of the passengers.
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