Issue with Air Traffic Control systems ground flights at London Gatwick Airport
Problems with the Air Traffic Control systems at London Gatwick Airport yesterday heavily affected over 133 flights yesterday evening. Inbound flights had to divert to other airports or were cancelled altogether in light of the disruptions.
Flight delays, cancellations and diversions across Europe
It was absolute chaos at London Gatwick Airport yesterday when an issue in the control tower caused long delays and many cancellations from and to the London airport. 133 flights from and to London Gatwick Airport were delayed for more than three hours, cancelled and diverted to other airports in the wake of the issue in the tower. British airline easyJet, whom is one of the main carriers at London Gatwick Airport, apologised for the disruption. The airline was not to blame as the problem occured in the ATC tower of the airport and therefore out of their control. A lot of families were stuck at the London Airport for several hours.
Delays by Air Traffic Control and your passenger rights
If your flight is delayed by an issue with the Air Traffic Control, you are not entitled to compensation. The airline is not responsible for any issues or disruptances going on in the traffic tower. If the delay exceeds two hours, you are entitled to care such as food and drinks, which should be supplied by the airline.
Was your flight delayed for more than three hours by a different reason than a problem with the Air Traffic Control? Check your right to compensation in our calculator!
[single_button button_text="Check your flight" button_link="/free-flight-check" classes="" align="align_center" button_type="button-action"]
We will answer your message within three working days.
Welkom bij Euclaim
Was het eigenlijk de bedoeling om naar Miss Casey te gaan? Dat kan kloppen.
Miss Casey is tegenwoordig onderdeel van EUclaim.
Alle informatie over uw rechten bij problemen rondom uw vlucht of bagage kunt u vinden op EUclaim.nl
Bent u een bestaande klant van Miss Casey, dan kunt u gewoon inloggen met de gegevens die bij u bekend zijn.
Vragen over uw claim bij Miss Casey? Neem dan gerust contact op met onze customer care via 088-0066466 of
customercare@euclaim.nl
EUclaim uses cookies on its website. We want to guarantee your privacy and improve the user-friendliness of your visit(s) to our website. EUclaim believes it is important that you know how and why we use cookies.
EUclaim uses cookies on its website. We want to guarantee your privacy and improve the user-friendliness of your visit(s) to our website. EUclaim believes it is important that you know how and why we use cookies.
On EUclaim we use:
Functional cookies.These cookies are necessary for the website to function; for example for chatting with our employees.
Analytical cookies.Google Analytics collects anonymized data about surfing behavior. This way we can see how visitors use the website and improve the website based on that.
Trackingcookies.These cookies are used by third parties to show customized EUclaim advertisements on third party websites based on previous interactions.
EUclaim uses cookies on its website. Because we want to guarantee your privacy and improve the user-friendliness of your visit(s) to our website, EUclaim considers it important that you know how and why we use cookies.
What are cookies?
Cookies are small, simple text files that your computer or mobile device stores via our website when you visit. By means of cookies, the website can be specially tailored to your preferences and EUclaim can see how the website is used. Cookies are not harmful to your computer. Cookies are also used by EUclaim for marketing purposes.
If you do not want websites to store cookies on your computer, adjust the browser settings of your PC. You will then receive a warning before cookies are placed. You can also adjust the settings so that your browser refuses all cookies or only cookies from third parties.
You can also delete cookies that have already been placed. Note that the settings must be adjusted separately for each browser, device and computer you use. We would like to inform you that if you do not wish to use cookies, we cannot guarantee that our website will work properly. For example, some functions may be lost or you may not see certain pages at all. How you can adjust your settings differs per browser. Click on one of the icons below to go directly to the manual of your browser or consult the help function of your browser if necessary. You can also delete permanent cookies. Below you can consult the manual relevant for you:
Cookies from third parties are also placed via our website. The privacy and cookie policy of the specific company applies in that case.
Which cookies are used by EUclaim and how long are these stored?
EUclaim uses various types of cookies. Below you will find both a short and an extensive overview.
Short summary
Functional cookies: functional cookies ensure that the EUclaim website functions optimally. This saves your browser settings so that you can view our website, log in to your online file, save your log-in details, chat with our staff and we can identify and resolve potential problems with our website.
Analytical cookies: through analytical cookies, EUclaim collects statistics about the use of its website. These statistics provide EUclaim with insight into the frequency at which its website is visited and which points EUclaim can improve its website. By means of analytical cookies, EUclaim ensures that its website can be continuously optimized. The following data are stored in this context, among others:
your IP address;
the technical characteristics such as the browser you use (Chrome, Internet Explorer or Firefox), the resolution of your computer screen and the device you use;
from which page you arrived on the website;
when and how long you visit the EUclaim website or are logged into your online file;
Personal data is processed through certain cookies. In the EUclaim privacy statement you will find more information about how EUclaim handles your data.
Final remarks
We will amend this cookie statement when the website or the (legal) rules regarding cookies change. If you have any questions about this cookie statement, please contact us via info@euclaim.com.
This cookie policy was last modified on February 5, 2018.
Sorry, wij bieden geen ondersteuning voor Internet Explorer
Om veiligheidsredenen biedt onze website niet langer ondersteuning voor Internet Explorer. Microsoft onderhoudt niet langer de beveiligingsupdates van Internet Explorer en daarom is het niet meer veilig om online te gaan met Internet Explorer. Meer informatie kunt u hier vinden. Download een geschikte browser als Microsoft Edge, Mozilla Firefox, Brave of Google Chrome in de onderstaande buttons: