EUclaim continues under Yource: what this means for your claim

EUclaim, Europe’s oldest flight compensation company, has been rescued and relaunched under new ownership. Our activities have been taken over by Amsterdam-based Yource B.V., one of the world’s leaders in flight compensation services, and we are back at work on our customers’ claims.

If you have a claim with us, this page tells you what happens next and what we need from you. It comes down to one thing: watch for an email from us and provide us with your signature, allowing us to continue your claim.

What happened

On 24 August 2026, EUclaim was declared bankrupt by the District Court of Gelderland. For anyone with a claim in progress, that raised one obvious question: what happens to my case now?

The answer is that EUclaim continues, and so does your claim. Following discussions with the bankruptcy trustee, Mr Faase of Stellicher Advocaten N.V., an agreement was reached on the acquisition of the activities by Amsterdam-based Yource B.V., which will continue providing services to EUclaim’s customers. The supervisory judge has approved the agreement.Yource has been working in flight compensation since 2010 and is known worldwide through its several brands, including Flight-Delayed.com, Vlucht-Vertraagd.nl, Vol-Retardé.fr, and others.

For you as a customer, very little changes: we still have the same name, same website, same e-mail address. In fact, by having Yource in our corner, we will be able to process your claims better and faster.

Your claim continues after you provide a signature

If you had an active claim with us, it has not disappeared. Your file can be picked up immediately by our team. However, first, you need to provide us with your digital signature, confirming that you allow Yource to take over your claim.

The terms of your claim, including the “no cure, no pay” terms that you agreed on while submitting your claim, remain the same.

If your claim can be continued, you have most likely already received an e-mail from us, sent from info@euclaim.com. It includes a link to a page where you can provide your digital signature. The whole process will take only about a minute of your time.

Without that signature we are not able to take your claim further, so:

• Look for an e-mail in your inbox sent from info@euclaim.com, titled Your claim, reference number XXXXXX, can proceed: a new power of attorney is required
• Check your spam folder if you have not seen anything
• Give us permission to continue your claim. We’re ready to get back to work on your claim. All we need is your signature to continue. The sooner we receive it, the sooner we can resume your claim and keep things moving.

The signature is the only action we ask of you; without it we won’t be able to get the compensation for you. We take care of everything else related to your claim.

Have you not received an e-mail from us but believe you should receive it? Then please contact us at info@euclaim.com and mention your claim number.

Questions about your claim?

We wrote an article covering all the most important questions you might have about your claim. Read it by clicking on the button below.

Did the article not answer your specific question? Then please contact us at info@euclaim.com. Please mention your claim number in your email, so we can find your file straight away.

What stays the same, and what is new

Stays the same:

• The name EUclaim and the website euclaim.com
• Your claim and all the documents you have already submitted
• The no cure, no pay basis and the terms you agreed to
• Our support e-mail: info@euclaim.com

New:

• Yource’s legal network of more than ten law firms across the EU and the UK, which means more cases can be taken to court where an airline refuses to pay
• The experience of an organisation that has helped over 2 million passengers claim compensation

Still open for new claims

Alongside the existing case load, we are accepting new claims again. Did your flight arrive at least three hours late, was it cancelled less than 14 days before departure, or were you denied boarding? Check your flight at euclaim.com and see whether you are entitled to compensation.

Compensation under EU Regulation 261/2004 is set per person, based on the distance of the flight:

• €250 for short distances up to 1,500 km, for example Amsterdam to Barcelona
• €400 for medium distances of 1,500 to 3,500 km, for example Amsterdam to Marrakesh
• €600 for long distances from 3,500 km, for example Amsterdam to Boston

The airline also has to be responsible for the disruption, which means compensation is usually not due in situations such as extreme weather or a strike by airport security staff.

Nineteen years of fighting for passengers

EUclaim has been taking on airlines since 2007 and has helped more than 846,000 passengers get what they were owed. That work carries on, now with more behind it than before.

Thank you for your patience over the past weeks. We are glad to be back.