Chaos at Gatwick Airport due to IT problem

Due to a technical problem at London Gatwick Airport, flight information concerning arrivals and departures are not displayed on the screens. Airport staff is now using a whiteboard to inform passengers on incoming and outgoing flights.

departure sign airport

IT-glitch at Gatwick airport

The IT-glitch has caused the flight information to no longer be displayed at the large signs of Gatwick airport. Passengers have reported that they missed flights due to the poor communication. Whiteboards are now used to display and adjust flight information.

Technical issues at the airport and your passenger rights

When a technical issue at the airport causes your flight to get delayed or cancelled, you are not entitled to compensation. The airline is not responsible for the problems at the airport. If you are unsure about the reason for your flight delay, check your flight in our claim calculator.

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