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Stay updated on your passenger rights

Our superior service allows us to excel in the assistance of air passengers as we are very attentive to the latest developments in commercial European air travel on both legal, leisure and professional grounds. We are happy to keep you posted on these latest developments.

  • American Airlines on the ground. Paramedics just arrive.

    American Airlines flight from Italy diverted to Dublin due to multiple ill flight attendants

    Passengers on American Airlines flight AA719 from Rome to Philadelphia may be entitled to €600 in compensation, approximately $682, after their flight was diverted to Dublin.
  • The ground staff of Mallorca is striking. This means a lot of delays.

    Strike at Mallorca Airport on 28 July and 1, 4 and 8 August

    Travellers flying to Mallorca in the coming weeks should expect delays at Palma de Mallorca Airport. On 28 July and 1, 4, and 8 August, holiday travellers to Mallorca need to be aware of work interruptions at the airport.
  • italy easyjet strike header

    Aviation strikes disrupt flights across Italy today

    Flights across Italy face disruption from aviation strikes. Find out who is striking and whether delays or cancellations may qualify for compensation.
  • Missed your flight due to long border control queues? You are usually not entitled to compensation

    Missed your flight due to long border control queues?

    Missed your flight due to long border control queues or the new EES system? You are usually not entitled to compensation from the airline.
  • strike italy airport

    Italy national strike on 5 July

    A national strike in Italy may cause flight delays and cancellations on 5 July. Read which airports and airlines are affected and what rights passengers have.
  • Aircraft staff and easyJet personnel are striking in Italy

    “Black day” for air travel in Italy on May 11

    On Monday May 11 Air Traffic Control, ground staff and easyJet crews will strike in Italy. This causes delays and cancellations at major airports.
  • Flight has been cancelled

    Lufthansa cancels flights due to the fuel prices: these are your rights

    Lufthansa will cancel 20,000 short distance flights due to the high fuel prices. Find out what passengers are entitled to.
  • Lufthansa airplane in the sky

    Lufthansa strike in April causes cancellations in Frankfurt and Munich

    Lufthansa is striking on Friday 10 April and this may cause a lot of delays or cancelling flights. Passengers flying via Frankfurt and Munich are especially expected to be affected.
  • Large scale strike at Spanish airports causes delays

    Ground handling staff are on strike at several Spanish airports, causing delays during a busy travel period. Affected passengers are generally not entitled to compensation.
  • scandinavian airlines sas

    SAS to cancel 1,000 flights as fuel crisis pushes up costs across Europe

    SAS will cancel 1,000 flights in April due to soaring fuel prices. Find out what passengers are entitled to and why other airlines are introducing fuel surcharges.
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