Unsurprisingly, the UK Civil Aviation Authority does not keep data on flight arrival times – I mean, why would a regulatory body providing rulings on claims under EU Regulation 261/2004 need trivial information like when a plane arrives? Luckily, we do! The question is, what does Ryanair qualify as a delay? How many minutes? Do cancelled flights also count as a delay? The track record that Ryanair is so proud off, might not be that impressive at all.