Blog
About all things concerning aviation
Every week we illustrate various subjects regarding our service, passenger rights and commercial aviation. We also provide you with tips & tricks regarding air travel.
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17-09-2015
ECJ ruling on Van der Lans V KLM – airline industry could face compensation pay outs in the region of €400 million per year
At last we can bring a close to the story of Van der Lans V KLM. Today the European Court of Justice announced their ruling on the case saying:
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10-09-2015
Where there is food, there are reviews
We’ve all read the horror stories about meals served by airlines, but is in-flight food really that bad? There are a lot of websites that collect reviews of both happy and disappointed passengers. We took a look at what was said about the five major airlines in Europe and their cuisine.
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09-09-2015
What happened after You & Yours, BBC Radio 4’s consumer affairs programme took a look at the issue of missed flight connections
In our earlier blog we talked about BBC Radio 4’s You & Yours programme which covered the story of one of our customers, Shelley Hadley, who suffered a missed connection with Lufthansa. It is time to take a look at what happened next. -
04-09-2015
Things to do at Europe’s top 5 busiest airports
There is always something going on at the top five busiest airports in Europe. Whether you have a planned layover or an unexpected delay, there are plenty of ways to keep yourself entertained.
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26-08-2015
British Airways cuts hand baggage allowance to cut down on flight delays!
It appears that British Airways is soon to cut the hand baggage allowance for customers on its flights. One of the reasons behind the decision is to do with delays! This is certainly one ‘extraordinary circumstance’ that the EUclaim team have not come across before.
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31-07-2015
Best seats on the plane
The summer holidays are planned and the flights are booked. Next important job on the list what seat shall I book? According to a recent article in the Daily Mail there is a real art to booking your seat. We've all looked at the an aircraft seat plan and pondered 23A or shall I go for 15C? Does it really make a difference? We've highlighted a few tips that will help you get the seat your heart desires without paying a premium, and you might just get a whole row to yourself!
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09-07-2015
Trumpet blowing
The EUclaim offices are, as you can imagine, always pretty busy. Day to day we deal with air passengers who have suffered delayed flights, we liaise with the airlines, the European Courts and European Parliament.
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02-06-2015
Top tips for effective packing
With many airlines now charging for each piece of luggage and severe penalties for going over your weight allowance we thought we’d give you a few tips for packing with minimum hassle this summer.
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07-05-2015
Van der Lans vs. KLM. What the European Court of Justice thought.
The EUclaim team were at the European Court of Justice Court in Luxembourg on 7 May 2015 to hear the Van der Lans vs. KLM case. Representatives from the Dutch Government, the EU Commission and KLM were also present. Germany, UK, France and Italy made written responses about the case but were not present at the hearing.
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15-04-2015
Airbus plans a futuristic plane and the EUclaim team want the window seats!
Wow! This certainly would be a room with a view. Airbus has plans for interactive plane windows which travellers simply tap to find out about the sights they can see below. Airbus wanted to create an aircraft that provided plenty of light and increased space for passengers, and in March this year they filed for a US patent for a smart aircraft with high tech windows.