2016 marks the year that London Heathrow Airport welcomed even more passengers than ever before. 75, 7 million passengers travelled through Heathrow Airport, making turnover and profit rise even more.
Stay updated on your passenger rights
Our superior service allows us to excel in the assistance of air passengers as we are very attentive to the latest developments in commercial European air travel on both legal, leisure and professional grounds. We are happy to keep you posted on these latest developments.
Heathrow growth goes through the roof
EUclaim in the press: ‘The carriers of shame list’
Lovely coverage in the press based on our press release of ‘The carriers of shame list’.
British Airways crew members to strike during the Christmas period
2016 has already been an eventful year as far as strikes go, and it is now due to end with one final blow. British Airways crew members are threatening to go on strike during the Christmas period, making many passengers concerned about their travel plans.
The Sun: Cheater Flights
We reveal air-faced cheek of airlines trying cut compo bills as we test how long it takes to ask for money you’re owed.
Researchers tested how long it took to discover how to claim by browsing firms’ websites, without typing in 'claim form'. The Sun wrote an article about it.
The most ridiculous reasons for flight delays and cancellations revealed
EUclaim hears gets notified of interesting flight delay reasons all the time. Some of these reasons are really extraordinary. Some flights suffered delays due to escaped mouses in the cabin, others were subjected to missing cutlery for example.
UK’s worst offending airlines and airports of 2016 revealed
Last week we published data showing the most complained about British airlines during the first half of 2016. Our ‘Carriers of Shame’ list revealed for the first time, how many claims we processed against each British airline in the first half of 2016.
What could Brexit mean for British Travellers?
Earlier this month we revealed to British travellers that a Brexit could cost up to £300 million a year in compensation if EC Regulation 26/ 2004 was no longer binding.
EUclaim won a landmark ruling against Thomas Cook
Read all about our landmark ruling won against Thomas Cook that opens up a new front in the battle for passenger rights.
EUclaim in the press: French air traffic control strike
Lovely coverage in the press based on our press release Flight misery for Brits travelling to Southern Europe in 2016.
EUclaim in the press: van der Lans vs. KLM ruling
Great news for airline passengers. The European Court of Justice decided that ‘a technical problem’ is not one of the extraordinary circumstances that airlines can use as a valid defence against paying flight delay compensation. The European Court of Justice ruled in favour of passengers in a case involving KLM.